
CANCELLATION POLICY
At Genie in a Bucket, we believe that everyone should be treated with respect - from our staff to our important clients. We have high standards when it comes to delivering top-quality house cleaning services and we always go above and beyond to ensure our clients are satisfied.
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We understand that unforeseen circumstances can arise and that cancellations are inevitable. Please note that cancellations can result in the loss of income for our staff, and therefore, we require at least 24 hours' notice for any changes or cancellations. Upon exceeding the allowable days, a 50% cancellation fee will be assessed!
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We appreciate your understanding of our cancellation policy.
Cleaning Cancellations
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​Monthly maintenance - 1 visit per calendar year
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Biweekly maintenance - 2 visits per calendar year
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